Welcome to Sound Support. Search the FAQs E.g. "order checks" or "loan application" or "reset password" Business Loans & Accounts How can Sound Credit Union help my business maximize savings potential? Are there any monthly fees associated with high-yield business savings accounts? How can I access funds from my high-yield business savings account? See all Checking & Savings How do I Enroll my Sound cards in Visa Purchase Alerts? Will I be taxed on prize winnings? How are prizes paid? See all Fraud & Security How do I Enroll my Sound cards in Visa Purchase Alerts? How long do you store my payment history and eBills? Where do I send legal requests for financial paperwork? See all Home Loans What are the upfront costs of refinancing my home loan? How long does the home loan refinancing process take? What documents will I need to refinance my home loan to Sound? See all Loans & Credit Cards How do I start the auto loan refinancing process with Sound? How long does the auto loan refinancing process take? Will refinancing my auto loan affect my credit score? See all Mobile Banking How much does it cost to use Pay Anyone? Mobile App Account Deletion Request What is the number and keywords for Text Banking? See all Online Banking How much does it cost to use Pay Anyone? How do I set up Multi-Factor Authentication for my account? What sort of protection does Sound offer for my Online Banking account(s)? See all